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Who would have thought operations in banking and payments would become such a hot topic? However, operations and related efficiencies are moving at an unprecedented pace, even more so with the increase in the digitalisation of payments emerging from the COVID-19 pandemic and the demand from customers to be ‘always-on'.

In our 2021 global research report The Future of Competitive Advantage in Payments & Banking legacy systems, lack of operation efficiency and interoperability between internal systems were identified as the top 3 challenges being faced with current payments infrastructure.
Does this resonate with your pain points?

If so, find out more by downloading our whitepaper today on the 5 best practices that will help you engage and succeed in your digital transformation strategy.

1. Enabling central connectivity to multiple payment rails options - 55% of banks and FIs said that adopting new payment rails were their top priority in the next 12 months*
2. Building centralised automation tools that prevent fraud and/or friction - 38% said that mitigating fraud risk was one of their top priorities over the next 12 months*
3. Embracing regulatory changes, mandatory deadlines and requirements - 64% of banks and FIs said that RegTech would be more important than ever over the next 12 months*
4. Leveraging data and analytics - when asked which areas of the treasury process are currently automated to their satisfaction, only 30% said cash flow forecasting and 27% liquidity planning*
5. Championing innovation - 64% of banks and FIs said digital transformation was the biggest focus for them at the moment, yet 26% said they were sceptical or highly sceptical of their current strategy*

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