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The threat of disintermediation has never been higher for banks. More than 40% of small businesses now go elsewhere to address one or more of their financial needs.¹
Current strategies and product offerings are also causing them to be out innovated by Fin-tech companies and lowering their ability to generate new fee-based revenues.
This webinar will explore the changing needs of small businesses and the ways in which banks should enhance current offerings and broaden product portfolios to see greater success with this critical customer segment.
Christine Barry
Research Director
Aite Group
Erin Oswalt
Director, Marketing
Bottomline Technologies